Property Hub

Getting started

• How do I log in to Property Hub if I have a Property Guru subscription?
• How do I log in to Property Hub if I do not have an Property Guru subscription?
• How do I register for a Property Hub account if my username already exists?
• Does Property Hub have a mobile app?

Ordering valuations

• How do I register accredited lenders on Property Hub?
• How do I order a valuation in Property Hub?
• How do I view the current status of my valuation order?
• How do I provide new access contact details for a property?
• How do I add supporting documents to a valuation order that is in progress?
• How do I place an order if a property doesn't appear when I search using the search bar?

See all 8 articles

Research & Reports

• How do I create property reports in Property Hub?
• How do I create a Digital Property Report?

Account administration

• How do I change my broker code?
• How do I update the contact details on my Property Hub account?
• How do I change my password?
• How do I retrieve my username in Property Hub?
• How do I reset my password?

Troubleshooting common problems

• What should I do if Property Hub appears to be offline?
• What should I do if I encounter unexpected technical issues while using Property Hub?
• Why I am unable to submit or complete a valuation order in Property Hub?
• What should I do if I encounter an error message or order failed message?
• What should I do if I have an issue with the delivery status of an order?
• How do I proceed if there are no products available for a selected property?

See all 7 articles

Training

• Property Hub Training