There may be a few reasons why you are seeing this error message:
- Your username is in use by some else: In this case, please create a different username by adding a number or changing the spelling slightly.
- You are using the same username for your Property Guru account: In this case, please select that you are an existing user on the registration page. Read this article to learn more about logging in as an existing user.
Image 1: Error message denoting user already exists.
If you have already registered for an account but have forgotten your username or password, please read the following articles: