There may be a number of reasons why you are unable to complete the valuation ordering process.
If you see the order failed error message and are unable to submit your valuation order, please log a support request with our technical support team by filling in this form.
Please provide the following details in the description to help our support team deliver the best solution for your problem in the shortest time possible:
- Date and time you tried to submit the order
- Your Property Hub username
- The lender channel you were using
- The steps taken before you received the message
- A screenshot of the error