For further assistance when you are experiencing unexpected issues in the platform, please submit an enquiry to our technical support team who will be able to assist further.
For the team to be able to best support you with your enquiry, please ensure you submit a screenshot of the issue, and and explanation of the steps taken before you experienced the issue. This will allow the team to replicate your scenario in order to investigate. An incorrect understanding of the issue can result in additional time taken to resolve.