If you head into the call list tab and is unable to find a Just Listed or Just Sold call list, you can try the following:
Check the analytics section to confirm if it has been generated or not.
Create a manual list or otherwise reach out to our RiTA support team to help you complete your request.
To check and confirm if your list was created, you can go to Analytics > Contacts > Add filter > Contact Topics. This filter is used to see if you have a topic for the listing or not.
For more information about the list analytics page, please refer to the article – List Analytics.
If you cannot identify your list, you always have the options to either try and create this yourself, or reach out to our RiTA Support Team(firstname.lastname@example.org) to have this set up.
When requesting our team to create the list for you, please provide the details mentioned below:
Address of property.
If it was listed or sold.
When it was listed or sold.
This may be related to how the current filters, or ‘Owned by’ filters are set within the call list.
The first thing to check is the mandatory filters set against your user account and see if it is the same as the ‘Owned by’ filters set in your call list.
If the filters are not the same, we could recommend you to update the ‘Owned by’ filters within the call list. To do this, admin users can follow the steps below.
Head to the call list.
Locate the call list.
Click on the setting’s ‘cog’ icon.
Review and edit filters as appropriate.
If you can see that the mandatory and owned byfilters are the same, there may be other filters set within your call list which may be causing issues for your list to generate.