Advanced AI - If the reply means Looking to Buy a home & If the reply contains an Email + Bonus Data Updates & Follow-Ups Updated 11 November 2024 02:01 Follow This article explains how you can categorise a buyer lead via RiTA's advanced AI. 1. Click on +ADD 2. Click on "If reply means" 3. Click on "If the reply means" 4. Click to change to Buyer 5. Select Looking to buy a home 6. Click on +ADD 7. Click on Add Message 8. Click to add your message text 9. Edit your text 10. To add a merge field, start typing its name 11. Select Email and the merge field will be copied to your clipboard 12. Paste merge field into the text area 13. Click on Create Follow Up 14. Click to change to Buyer Lead 15. Click on +ADD 16. Click on If reply includes 17. Click to add if the reply includes an email address 18. Then click to Add your message 19. Add your message text 20. BONUS to add an additional action, click +Add at the start of the reply 21. Click on Add Action 22. Select your action 23. Click on Add Category 24. Add to your buyer category 25. Click on SAVE