If you are unable to log in because you have forgotten your username, click on Forgot username and password? on the login page.
Image 1: The login page.
On the next page, click on Trouble With Username?
Image 2: The Account Recovery page.
Next, enter the personal email address that you used when you registered for your account and click on Send Request.
Image 3: The Username Recovery page.
You will receive an email containing your username which you can use to log in to your account .
Image 4: The Username Recovery email.
Note
If you did not supply a personal email address when registering or have used your previous work email address by mistake, please contact Customer Care for further assistance.