CoreLogic collects data from a range of sources, including QV Group, Opteon, the District Valuation Roll, Land Information New Zealand (LINZ), local councils, and territorial authorities.
If there are discrepancies between the property information you have and the information that you see in New Property Guru, you may reach out to us or to the relevant data provider outlined in this article.
The Rating Valuation for each property can be found on the property detail page below the Valuation Estimate panel.
Rating valuations are conducted every 3 years to help determine council rates. The data for rating valuations are provided to CoreLogic by QV Group, Opteon and local councils. Please contact the local council or territorial authority (TA) where the property is located to verify the rating valuation information that you have on hand, or to identify the relevant data provider to speak with.
Image 1: The 'Rating Valuation' panel on a property detail page.
The sales data for each property can be found on the property detail page.
When a property is sold, the solicitor involved in the sales must report the transaction to the local council and/or the the District Valuation Roll. This update will then be made available on the property record. If a recent sale is not available on Property Guru, it may be because the sale is still being processed.
Image 2: Sales history information on a property detail page.
You may contact our Customer Care team by email on email@example.com or 0800 355 355 should you wish to advise us of discrepancies within the sales data. However, we will not be able to update the data unless it is provided by the District Valuation Roll.
Provisional sales data
Properties with provisional sales data are marked with a Recent Advice label against the property record. Whenever you come across property with a Recent Advice label, it means that the sales data hasn’t been officially registered by LINZ but is obtained directly from sales agents. The Recent Advice label will be removed when CoreLogic receives the official sales data.
Image 3: Identifying properties with provisional sales data.
If you have recently sold a property and would like to provide us provisional sales data so that your agency is shown against the sale on Property Guru, please email our Recent Sales team at firstname.lastname@example.org
Property ownership information
Property ownership information is provided to the local councils and the District Valuation Roll by Land Information New Zealand (LINZ). We receive this information from the local Council and/or the District Valuation Roll.
When a property is sold or transferred, it may take up to a month for the property ownership information to be provided to CoreLogic and made available on Property Guru. If the property has not transacted recently, please email our Customer Care team on email@example.com to investigate further.
Other property information
If you have identified a possible error within a property record, you may submit a data update to notify our data integrity team and request an update for the following property attributes:
- Land size
- Floor area
Or request an investigation into the following items by describing it in the Additional Information text box:
- Details about a recent sale
- Incorrect property listing
- Property photos or other related imagery
- Incorrect suburb statistics other than demographic data
- Incorrect legal information
Image 4: The 'Update property details' pop-up window.